Refund policy
Our patterns are digital files you receive right away, so we cannot take them back. But we want you to be happy with every pattern.
- Download problem: if a download does not work, write to us and we send your files again. If we cannot fix it, we refund you in full.
- Mistake in a pattern: if you find a mistake, tell us. We fix it and send you the corrected pattern. If we cannot fix it, we refund you in full.
- Bought the same pattern twice: we refund the second order.
Write to hello@peasycrochets.com within 7 days of your order, with your order email. Refunds go back to the card or account you paid with.